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Macs are not perfect even though one’s productivity is much higher with one. When things go wrong – they can sometimes really go wrong.
One customer had issues with a critical branding font that installs fine on everyone else’s Macbook but not theirs. I now know more about fonts that I ever wanted to know especially how Microsoft fonts fit into the Mac picture. I researched dozens of websites each adding a piece to the puzzle. Here we go …
- There are 4 font stores on your Mac
- user fonts stored in /Users/youraccount/Library/Fonts
- computer wide (all accounts) fonts in /Library/Fonts
- system fonts in /System/Library/Fonts (never ever touch these)
- Microsoft Office fonts in /Library/Fonts/Microsoft (ahhh I see)
- ONLY TTF fonts work for Office – or so MS claims
- To install fonts for MS Office 2011 – don’t double click them – this installs them naturally in the user fonts
- instead – start up Font Book (use the spotlight or magnifying glass to find it quick in the upper right of your Mac)
- drag them from your Finder onto Computer (under the Collection section at the left of the Font Book app)
- A reboot triggers the Mac Font store to sync with Office. Don’t forget to reboot before ripping your hair out
- Adding fonts to the user fonts will never show up in Microsoft Office products
- Don’t assume that because a font works in lets say Word, that it will appear in Excel – it might once the cache catches up
- Microsoft font cache file can be delete so it will force a refresh – but it can be in 2 places – check both. Microsoft moved it for Office 2011 for Mac for some computers different than others
- Lion? goto finder and hold the option key and …
- click the menu Go->Library or type in a folder /Library by choosing the Go->Go to Folder option then navigate eventually to /Library/Preferences/Microsoft/Office 2011
- not there? Microsoft moved them in later releases of Office 2011 to /Library/Application Support/Microsoft/Preferences/Office 2011 – even MS’ articles are incorrect!
- also you might need to look in /Users/yourname/Library/Application Support/Microsoft/Preferences/Office 2011
- when you re-start work or Excel you will now see a task completing to rebuild the cache files and if you observe the location above you will see new cache files
- Here is a link to completely remove Office on a mac and is the final puzzle piece that allowed me to solve this riddle http://support.microsoft.com/kb/2398768
Download Microsoft Word For My Mac
Many thanks to these sites: